JoJoBags

JoJoBags is committed to protecting the privacy and security of user information. This Privacy Policy (Revised Version) explains our practices regarding the collection, use, sharing, storage, and protection of your personal data. It applies to all JoJoBags services accessed via PC, mobile, or other devices.

If you have questions about this policy, you may contact us anytime through JoJoBags’s online customer service system, official service account, or customer hotline.

This Privacy Policy will help you understand: 1.What information we collect 2.How we use your information 3.Who we share your information with 4.How we protect your information 5.How long we keep your information 6.Your rights and how to exercise them 7.Dispute resolution and how to contact us 8.How we notify you about updates

Information We Collect You may browse JoJoBags without revealing personal information. However, when registering or using services, we may collect:

Information you provide: e.g., email and password for account registration; optional data such as name, gender, birthday, phone number, country/region, education, and work experience. Automatically collected information: search history, products/shops visited, communication records with customer service, watched videos, clicked ads, device data, IP address, location, and cookie data.

How We Use Information We process your information for the following purposes: Contract performance and services: account management, payment processing, customer support, dispute resolution, fraud prevention, and compliance with obligations. Legitimate interests: improving services, personalization, research, targeted marketing, surveys, and ensuring security. With your consent: sending promotions, offers, invitations, or third-party marketing. You may withdraw consent at any time. We will not share your personal data with advertisers without your permission, nor will we knowingly collect data from children without guardian consent.
Sharing of Information

We do not sell or rent your personal data. Information may only be shared in the following cases: Affiliated companies: to provide integrated content and services, improve security, or deliver permitted marketing. Service providers and partners: including payment processors, logistics providers (e.g., DHL, SAL, FBA) for payments and delivery. Legal authorities: to comply with laws, enforce agreements, investigate fraud, or protect public safety. Business transfers: in the event of a merger or acquisition, the new entity must adhere to this Privacy Policy.

How We Protect Information Your data is stored and processed on our servers under strict technical and organizational safeguards, including encryption, access control, and monitoring. Even in regions lacking strong data protection laws, JoJoBags will handle your information as described in this policy.
Data Retention Your information will be retained as long as you maintain a JoJoBags account. You may request deletion at any time, subject to legal retention requirements.
Your Rights You have the right to: Access, correct, or update your personal data by logging into your account. Request restriction or objection to processing (note: this may limit certain services). Request account closure and data deletion. Withdraw consent previously given.
Dispute Resolution & Contact For questions or complaints about this policy or our data handling, please contact us: Data Controller: JoJoBags Email: service@JoJoBags.com You also have the right to file a complaint with your local data protection authority.
Policy Updates If significant changes are made, we will post updates on the JoJoBags website or mobile app. Please check this page regularly for updates.

Instructions By using the JoJoBags website, you acknowledge and agree to this Privacy Policy, and consent to the collection, processing, and storage of your personal information as outlined. If you do not agree, you should stop using our services. You may withdraw consent at any time in the future.